Pure rarely explains exactly why it closed access. Let's look at the grounds the service itself names, how a freeze differs from a permanent ban, and what happens to your profile and chats in the process.
Need help with Pure?
OnlyLike will restore your Pure access — no passport or verification needed.
Learn more about unbanWhy Pure doesn't state the exact reason
Pure doesn't disclose how its moderation works and usually doesn't say what exactly triggered the block — the email lists only general grounds. How to narrow down the possibilities for your specific case is covered separately: how to find out the reason for a Pure ban.
What an account can be blocked for
Among the grounds Pure itself names:
- multiple accounts for one person;
- photos from the internet or other people's pictures in the profile;
- impersonation and misleading other users;
- fraud and commercial use of the service;
- mods, clones, and third-party clients;
- prohibited content.
Pure analyzes photos and chats automatically, and a public profile photo is scrutinized more closely than private messages. Either way, the service won't give you the exact wording for your account.
Freeze and permanent ban are different types
| Type of block | What it is | Private chats |
|---|---|---|
| Freeze | Account under manual Pure moderation review | Read manually by moderators |
| Permanent ban | Final, indefinite block on the account | Deleted, not recoverable |
Sometimes the ban is issued immediately; sometimes the account is frozen first and closed afterward. More on duration — how long a Pure ban lasts.
What happens to your profile and chats
After a block, past chats are not kept: Pure deletes them and does not restore them when access is regained. A repeat violation leads to a final block.
What to do if you're already blocked
Don't rush to create new accounts at random — from the same device they get banned just as quickly. First steps — banned on Pure: what to do; how to get access back without a repeat block — here. If you don't have time to figure it out, there is OnlyLike unban — they'll advise based on your situation.
