Pure does not explain the ban reason — it is company policy. But you can figure it out.
How to determine the reason
- Ban right after registration — likely device fingerprint is blacklisted
- Ban after uploading photos — AI moderation triggered (details)
- Ban after complaint — someone filed a report
- Ban after payment — automatic trigger
- Ban after update — new algorithm
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Contact us with a description — we will determine the cause and help.
