Pure support responds with templates — what to expect from feedback@pure.app

The first thing a banned user does — writes to Pure support at feedback@pure.app. In most cases, Pure support returns a template response without reviewing the specific situation.

Based on Pure's official position and the practice of the OnlyLike unban service. Current as of 2026.

Typical Pure support responses

• "Your account was blocked for violating the rules"
• "We cannot disclose moderation details"
• "The decision is final and not subject to review"

Read more about contacting support in the OnlyLike guide on regaining access to Pure.

If template responses did not help — contact us. We know alternative methods.